Today (13th Nov 2011), one of my relative took AirAsia to Kuala Lumpur in the morning. Usually, the immigration white card will be offered in the plane. However, this morning, despite personally requesting for a copy of immigration white card (Arrival/Departure Card (Imm.26) ), my relative was told that there is not a single piece of immigration white card in the plane. My relative was asked to get the immigration white card at the low cost terminal (LCCT) on arrival.
Now, the next turn of event that happened was that there was not a single piece of immigration white card at the arrival hall of the low cost terminal! All the booths where the immigration white cards were usually placed at, were empty. Instead, my relative, like the at least hundreds of other passengers who arrived this morning at LCCT, was directly shepherd by an immigration officer to the immigration counters. This shepherding immigration officer told my relative and all the arriving passengers that “No white card is required”.
My relative, seeing that the passengers in the queue to the immigration counters were going through the immigration passport check without the immigration white card, followed accordingly.
Now, the nightmare happened when my relative tried to leave Malaysia. My relative was blocked from leaving at the Malaysia immigration, as my relative did not have the immigration white card slip. Cash was “requested” from my relative by the immigration officer.
I do wonder what can be done? I am sure many of the at least hundreds of passengers who arrived at LCCT on 13th Nov 2011 morning and are still in Malaysia, will have not only a holiday, but also a nightmare when there try to leave Malaysia.